Secretarial Support Services (Business Administration)

Click on the underlined Unit Standard number to view the contents and course specifics as per SAQA.  All our workshops and learning material are fully aligned to SAQA.

7573 How to Use the Internet NQF Level 02 (TBD)

8420 How to Operate in a Team NQF Level 02 (TBD)

13929 Co-Ordination Skills (Meetings, Events, Travel) NQF Level 03 (TBD)

10170 Employment Relations NQF Level 03 (TBD)

7785 My Secretarial Job NQF Level 03 (TBD)

7860 Staff Introductions NQF Level 03 (TBD)

7706 How to Maintain a Booking System NQF Level 03 (TBD)

7796 How to Maintain a Secure Working Environment NQF Level 03 (TBD)

13937 How to Monitor and Control Office Supplies NQF Level 03 (TBD)

13931 How to Monitor and Control the Maintenance of Office Equipment NQF Level 03 (TBD)

13935 How to Get the Information You Need NQF Level 03 (TBD)

13934 How to Plan and Prepare Meeting Communications NQF Level 03 (TBD)

13933 How to Plan, Monitor And Control An Information System In A Business Environment NQF Level 03 (TBD)

7567 MS Excel Intermediate NQF Level 03 (TBD)

7570 MS Word Intermediate NQF Level 03 (TBD)

9533 Conflict Management NQF Level 03

14357 Understanding my Business Environment NQF Level 04 (TBD)

8968 Presentation Skills NQF Level 03 (TBD)

9960 Workplace Communications NQF Level 03 (TBD)

9010 Mathematical Literacy  NQF Level 03

9013 Geometry Literacy NQF Level 03

8969 Business Writing Skills NQF Level 03

9012 Probabilities in Life and Work Situations NQF Level 03

11241 Mathematical Literacy  NQF Level 03

7456 Financial Aspects in Personal, Business and National Issues NQF Level 03

8970 Business Writing Skills NQF Level 03

8000 Basics for Principles in Business NQF Level 03 (TBD)

117111 Introduction to Accounting Principles NQF Level 03 (TBD)

7177 Customer Queries and Tele-Support NQF Level 03 (TBD)

7911 Petty Cash Management NQF Level 03 (TBD)

13928 How to Monitor and Control the Reception Area  NQF Level 03 (TBD)

13930 How to Welcome Visitors NQF Level 03 (TBD)

13936 The Legalities of my Industry NQF Level 03 (TBD)

13932 How to Prepare And Process Documents For Financial And Banking Processes NQF Level 03 (TBD)

7798 How to Process Cheque, Credit Card And Bank Transactions NQF Level 03 (TBD)

7790 How to Process Incoming And Outgoing Telephone Calls NQF Level 03 (TBD)

10025 How to Handle A Range Of Customer Complaints NQF Level 04 (TBD)

117156 How to Interpret Basic Financial Statements NQF Level 04

242810 How to Manage Expenditure Against A Budget NQF Level 04

114738 How to Perform Financial Planning And Control Functions For A Small Business NQF Level 04 (TBD)