TRAINING: Workshops and Learning Programmes

WORKSHOPS and TERMS & CONDITIONS

You may wish to use this opportunity to reflect on your organizational training needs versus our workshop offering.  Please feel free to ask our assistance in this regard, so as to best empower your workforce.

Business Administration & Management

Courses include but are not limited to: Management Functions, Record Keeping, Relationship Management, On-the-Job Coaching, Performance Management, Leadership Applications, Strategic Management, and Operational Plans.

 

Communication Skills

Courses include but are not limited to: A vast variety of courses within Presentation Skills and Business Writing.

 

Computer Literacy

Courses include but are not limited to: Computer Networks, Data Communications, ICT Concepts, Exploratory Data, MS 2007 Excel, Word, PowerPoint, and Outlook – from fundamental to expert levels.

 

Customer Care

Courses include but are not limited to: Telephone Etiquette, Customer Needs, Service Principles, Handling Complaints – also within contact centre environments.

 

Inter-Personal Skills

Courses include but are not limited to: Conflict Management, Negotiation Skills, All Round Business Communication, Problem Solving, Ethical Behavior, Etiquette, Business Ethics and Self Improvement.

 

Project Management

Courses include but are not limited to: PM Execution, PM Tools & Techniques, PM Planning, PM Teams, PM Admin, PM Fundamentals, PM Meetings, and PM Budget Control.

 

Other

The above is a mere extract of our courseware library.  We also offer workshops in Time Management, Business Meetings, Inducting New Members to the Workplace, Labour legislation Absenteeism, BCEA, Skills Development, Conducting Disciplinary Hearings,  HIV/AIDS, COIDA Act, a vast range of financial workshops, and many more!

TERMS AND CONDITIONS

• Facilitators’ availability is subject to change without prior notice.
• Written confirmation is required to secure the preferred workshop date which is to be agreed by both parties.
• A Tax Invoice will be generated and issued for payment thereof no less than 10 working days ahead of the agreed workshop date.
• A non-refundable cancellation fee of 50% of the Invoice value applies.
• If you wish to transfer to another date, no charge will apply up to two weeks prior to the agreed training date. For transfers within two weeks of the agreed training date there will be an additional fee of 25% payable.
• By making a booking you agree to our terms and conditions.
• All prices quoted are valid for fourteen calendar days from date of quotation.
• A minimum of five delegates secures a workshop.  Workshops with less participants may be re-scheduled.
• The standard rate of VAT is 14%.