Where? MGB Guest House in Pretoria

This one-day internationally aligned course covers the following:

Essential selling skills

What is selling?

Features and benefits

Setting SMART goals

Time management tips

Customer service

Types of selling

Ten major mistakes

Finding new clients

Selling price

What do you get?

*       Theoretical Guide

*       Handouts

*       Workbook

*       COMPLIMENTARY e-book on the subject of Sales

*       Certificate of Attendance

*       Morning Refreshments

*       Lunch

*       Afternoon Refreshments

Call Arina Palm or Lani Carstens to reserve your seats.  Also visit our website for a full range of our Study Fields, i.e. www.aethertraining.co.za

Aether Training is fully accredited with Service SETA

Skype Address: arina_palm

Landline: +27 12 343 0771

Facsimile: +27 86 617 8623

Unit Standard 242824 at NQF Level 4 are facilitated, bearing twelve credits.

What will be covered in this workshop:

The concept of leadership

Various definitions of leadership

The roles and qualities of a leader e.g. empathy, objectivity, transparency, accountability, responsibility, honesty, integrity, assertiveness, consistency and reference to historical and present leaders

Leadership roles, e.g. being a visionary, motivating self and others, creating synergies, facilitating a developmental environment and being an innovator

The concepts of leadership and management

The circumstances when a team leader manages and leads

Trait leadership, leadership based on behaviour styles, servant leadership, transformational leadership, and visionary leadership are analysed

Various theories of leadership according to theory and practice

The leadership approach of the team according to individual needs and organisational requirements

Leadership techniques in order to improve group dynamics and achieve objectives

The impact of leadership techniques

The effectiveness of the techniques

Corrective actions to improve the effectiveness of the individual or team

What do you get?

*      Learner Guide

*       Handouts

*       Workbook

*       COMPLIMENTARY e-book on the subject of Leadership

*       Certificate of Attendance

*       Morning Refreshments

*       Lunch

*       Afternoon Refreshments

Call Arina Palm or Lani Carstens to reserve your seats.  Also visit our website for a full range of our Study Fields, i.e. www.aethertraining.co.za

Aether Training is fully accredited with Service SETA

Skype Address: arina_palm

Landline: +27 12 343 0771

Facsimile: +27 86 617 8623

Agenda

*       The ideology of superiority

*       Various factors manifested as discrimination

*       The roles of institutional and personal power in diversity issues

*       Diversity and the management thereof

*       Tools to counter discrimination

*       A framework to manage diversity in the workplace

*       A culture of equality

*       Organisational Transformation and Change Management (OT&CM)

*       Group identity, stereotyping, discrimination, exclusion and cultural differences

*       Interpersonal relationships

*       Institutional leadership

*       Personal development plan (PDP)

*       Change management

*       Diversity management skills

*       Grievance procedures

*       Conflict resolution

*       Line management, mentoring, supervision, small group work and career pathing

*       Organisational awareness – the way forward

*       Alignment of organisational business plans to Diversity Management

*       Staff turnover

*       Exit interviews

Speakers

*       Moshawa Modise: Director, Aether Training (Pty) Ltd and professional HR consultant with extensive experience in the areas of managing diversity and cultural understanding.   He has assisted in the design and implementation of system-wide programs in each of these areas.  He has experience conducting complex workplace investigations, organizational problem solving, mediating employment disputes, and designing and presenting labour and employee relations training for managers and supervisors.  Moshawa Modise’s professional background, coupled with his extensive experience and stage presence, sets him apart immediately as a keynote presenter and cultural facilitator unlike any other.

*       Arina Palm: Entrepreneur, Founder and CEO, Aether Training (Pty) Ltd.  Arina Palm is the founder and CEO of Aether Training (Pty) Ltd.  Having worked with thousands of employees from across the country, success is immutably bound to her commitment in promoting intercultural understanding.  She was the first female member of Rotary Waterkloof, Pretoria, and subsequently appointed as the first female President.  She is a professional consultant and keynote speaker with 25 years experience in the public and private sectors.  She has lectured to government officials on diversity, leadership, and team building.  She has written and developed motivational group programs, and facilitated organisational problem solving sessions.

What do you get?

*       Theoretical Guide

*       Handouts

*       Workbook

*       COMPLIMENTARY e-book on the subject of Cultural Diversity

*       Certificate of Attendance

*       Morning Refreshments

*       Lunch

*       Afternoon Refreshments

We’re 56% filled up, book now to avoid disappointment!

Call Arina Palm or Lani Carstens to reserve your seats.  Also visit our website for a full range of our Study Fields, i.e. www.aethertraining.co.za

Aether Training is fully accredited with Service SETA

Skype Address: arina_palm

Landline: +27 12 343 0771

Facsimile: +27 86 617 8623

As our appointed Marketing Representative, Global Educational Services will be in charge of selling and marketing AETA products and services to private and public companies in Gambia, Ghana, Nigeria, and other West African countries.

Contact Details:

Rev Prof Gabriel Olusegun Jose

Global Educational Services

Mobile: +220 766 0323 and +220 62 668 13

Email: globaleduserv@gmail.com

“No time to attend seminars, read books, do further training?”

A hiker meets a woodcutter, who is trying to chop down a tree.  His saw is totally blunt and he is making little progress.  “Sharpen your saw blade, then you will be able to saw better and will be much faster”, says the hiker.

The wood cutter replies:  “I don’t have time to do that – I have to saw…”

When, how and with what do you sharpen your “saw blade”?  When do you take time to do further training?

Schedule it now, and take the first step – you know, within 72 hours.  It could be a phone call with which you make inquiries and obtain important information and documents, an exciting book that you order, an unconventional magazine that you buy, an honest compliment that you consciously make.

When, how and with what do you sharpen your “saw blade”?